Privacy Policy

Effective date: March 19, 2026

Tranqui is developed and operated by PixelForge Studio LLC, a Florida limited liability company ("Company", "we", "us", or "our"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you download, install, or use the Tranqui mobile application ("App"). By using the App, you consent to the practices described in this policy. If you do not agree, please do not use the App.

1. Information We Collect

Tranqui is designed with a local-first, privacy-by-default architecture. We minimize data collection to protect your privacy.

1a. Information Stored Locally on Your Device

All wellness data you create — including mood logs, journal entries, balance scores, streaks, XP, achievements, and quest progress — is stored exclusively on your device. This data is never transmitted to our servers and we have no ability to access, read, or recover it.

1b. Information We May Receive

• Subscription status: If you subscribe to Tranqui Full, Apple processes the transaction entirely. We receive only a confirmation of your active subscription status through Apple's StoreKit framework. We do not receive or store your payment method, billing address, or financial account details.
• Anonymous, aggregated analytics: We may collect anonymized, non-identifiable usage data (e.g., feature usage frequency, app crash reports, general device type) solely to improve app quality and performance. This data cannot be used to identify you personally and is never linked to your wellness data.
• Support correspondence: If you voluntarily contact us via email, we will receive your email address and any information you choose to include. We use this solely to respond to your inquiry.

2. Information We Do Not Collect

We want to be explicit about the data we do not collect:

• Names, email addresses, or account credentials (Tranqui does not require an account or registration of any kind).
• Precise or coarse location data (GPS, Wi-Fi, cell tower, or IP-based geolocation).
• Health, fitness, biometric, or HealthKit data.
• Contacts, photos, camera, microphone, or other device sensor data.
• Browsing history, search history, or cross-app tracking identifiers.
• Advertising identifiers (IDFA) — we do not participate in ad tracking.

3. How We Use Information

The limited information we may receive is used solely for the following purposes:

• To verify and manage your subscription status.
• To diagnose bugs, improve app stability, and enhance features.
• To respond to support requests you initiate.
• To comply with applicable legal obligations.

We do not use any information for targeted advertising, user profiling, behavioral tracking, or sale to third parties.

4. Data Sharing & Disclosure

We do not sell, rent, lease, or trade your personal information to any third party. We may disclose information only in the following limited circumstances:

• Legal requirements: If required by law, subpoena, court order, or governmental regulation, we may disclose information to the extent necessary to comply.
• Protection of rights: To protect the rights, property, or safety of PixelForge Studio LLC, our users, or the public, as required or permitted by law.
• Service providers: We may use third-party infrastructure providers (e.g., hosting, crash reporting) who process data on our behalf under strict contractual obligations that prohibit them from using the data for their own purposes.

5. Data Storage, Retention & Security

All personal wellness data is stored locally on your device using iOS native storage mechanisms. We do not operate servers that store your mood logs, journal entries, or any personal wellness content.

• Local data lifecycle: Active data is retained on-device for 90 days; older entries are automatically archived. Both active and archived data are combined for lifetime statistics. All local data is removed when you delete the App.
• Anonymous analytics: Aggregated analytics data, if collected, is retained for no longer than 24 months and then permanently deleted.
• Support correspondence: Emails are retained only as long as necessary to resolve your inquiry, after which they are deleted.

While we implement reasonable administrative, technical, and physical safeguards, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of data stored on your device — device security is your responsibility.

6. Third-Party Services

Tranqui may integrate with the following third-party services:

• Apple StoreKit: For processing in-app subscriptions. Apple's Privacy Policy governs how they handle purchase-related data.
• Crash reporting tools: We may use anonymized crash reporting services to improve app stability. These services do not have access to your wellness data.

We do not integrate any third-party advertising networks, social media SDKs, or cross-app tracking tools.

7. Children's Privacy (COPPA Compliance)

Tranqui is not directed at children under the age of 13 and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at zenarcadestudio@gmail.com.

8. Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to delete: You may request deletion of personal information we have collected. Since Tranqui stores wellness data locally on your device, you can delete it at any time by deleting the App.
• Right to opt-out of sale: We do not sell your personal information. No opt-out is necessary.
• Right to non-discrimination: We will not discriminate against you for exercising any of these rights.

To exercise these rights, contact us at zenarcadestudio@gmail.com. We will respond within 45 days as required by law.

9. International Users & GDPR

If you access Tranqui from outside the United States, please be aware that any limited information we receive may be transferred to and processed in the United States, where our servers and company are located.

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access, correct, or delete your personal data.
• The right to restrict or object to processing.
• The right to data portability.
• The right to lodge a complaint with your local data protection authority.

Our legal basis for processing the limited data described in this policy is legitimate interest (improving app quality and managing subscriptions) and, where applicable, your consent.

10. Do Not Track Signals

Tranqui does not track users across third-party websites or services. We honor Do Not Track (DNT) browser signals by default, as we do not engage in any cross-site or cross-app tracking.

11. Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify affected users and applicable regulatory authorities in accordance with applicable law, including within 72 hours where required by the GDPR.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Effective date" at the top of this page and, where practicable, provide notice through the App or via email. Your continued use of the App after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: zenarcadestudio@gmail.com
• Company: PixelForge Studio LLC