Terms of Use

Effective date: March 19, 2026

Welcome to Tranqui, developed and operated by PixelForge Studio LLC, a Florida limited liability company ("Company", "we", "us", or "our"). These Terms of Use ("Terms") constitute a legally binding agreement between you ("you" or "User") and PixelForge Studio LLC governing your access to and use of the Tranqui mobile application ("App"). By downloading, installing, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, you must immediately cease use of the App and delete it from your device.

1. Eligibility

You must be at least 13 years of age to use Tranqui. If you are between the ages of 13 and 18 (or the age of legal majority in your jurisdiction), you may use the App only with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. By using the App, you represent and warrant that you meet these eligibility requirements.

2. Description of Service

Tranqui is a personal wellness application that helps users track emotional balance, build mindful habits, and reflect on well-being through a proprietary balance arc system. The App is available for iOS and offers:

• Essentials (free): Daily balance arc logging, personalized coaching, streak tracking, and weekly pattern insights.
• Full (premium subscription): All Essentials features plus XP progression, levels, daily quests, weekly challenges, achievements, and detailed analytics.

We reserve the right to modify, suspend, or discontinue any aspect of the App at any time, with or without notice, without liability to you.

3. Not Medical Advice — Important Disclaimer

Tranqui is a wellness and self-reflection tool designed for general informational and personal use only. The App is not intended to be and shall not be construed as:

• A medical device, diagnostic tool, or clinical instrument.
• A substitute for professional medical advice, diagnosis, or treatment.
• A replacement for therapy, counseling, psychiatric care, or any mental health service.
• An emergency or crisis intervention service.

Always seek the advice of a qualified healthcare provider with any questions regarding a medical or mental health condition. If you are experiencing a mental health crisis or emergency, immediately contact your local emergency services (e.g., 911 in the US) or the 988 Suicide & Crisis Lifeline.

You acknowledge and agree that the Company makes no representations or warranties regarding the accuracy, completeness, or usefulness of any information provided through the App, and you rely on such information solely at your own risk.

4. User Conduct & Restrictions

You agree that you will not, and will not permit any third party to:

• Use the App for any unlawful, harmful, or fraudulent purpose.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App.
• Modify, adapt, translate, or create derivative works based on the App.
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices.
• Interfere with or disrupt the integrity or performance of the App or related systems.
• Attempt to gain unauthorized access to any systems or networks connected to the App.
• Use the App in any manner that could damage, disable, overburden, or impair its functionality.
• Use automated scripts, bots, or other means to interact with the App.
• Sublicense, sell, resell, transfer, assign, or distribute the App or access thereto.

Violation of these restrictions may result in immediate termination of your right to use the App and may subject you to legal liability.

5. Subscriptions, Payments & Cancellation

Tranqui Full is available as an auto-renewing subscription processed exclusively through Apple's App Store. By purchasing a subscription, you agree to the following:

• Payment is charged to your Apple ID account at confirmation of purchase.
• Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current billing period.
• Your account will be charged for renewal within 24 hours prior to the end of the current period at the then-current subscription rate.
• You can manage or cancel your subscription at any time through your device's Settings > Apple ID > Subscriptions.
• No refunds will be provided for any unused portion of a subscription period, except as required by applicable law or Apple's refund policies.
• We reserve the right to change subscription pricing upon reasonable notice. Price changes will take effect at the start of the next subscription period following the date of the price change.

All payment processing is handled by Apple. We do not have access to your payment information. Apple's terms of service and refund policies apply to all transactions.

6. Intellectual Property Rights

The App and all of its contents, features, and functionality — including but not limited to all information, software, source code, text, displays, images, graphics, design elements, the balance arc system, gamification mechanics, coaching content, audio, video, and the design, selection, and arrangement thereof — are owned by PixelForge Studio LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Tranqui name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of PixelForge Studio LLC. You must not use such marks without our prior written permission.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use, subject to these Terms. This license does not include any right to modify, reproduce, distribute, or create derivative works from the App.

7. User Data & Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to the collection, use, and disclosure of information as described in the Privacy Policy.

You acknowledge that Tranqui stores your wellness data locally on your device. You are solely responsible for maintaining backups of your data. We have no ability to access, recover, or restore your local data if it is lost due to device failure, App deletion, or any other cause. The Company shall not be liable for any loss or corruption of your data.

8. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

PixelForge Studio LLC expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Any warranties that the App will be uninterrupted, timely, secure, or error-free.
• Any warranties regarding the accuracy, reliability, or completeness of any content or information provided through the App.
• Any warranties that defects will be corrected or that the App is free of viruses or other harmful components.
• Any warranties arising from course of dealing, course of performance, or usage of trade.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, the exclusions will apply to the fullest extent permitted by applicable law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIXELFORGE STUDIO LLC, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR:

• Any indirect, incidental, special, consequential, punitive, or exemplary damages.
• Any loss of profits, revenue, data, goodwill, or other intangible losses.
• Any damages arising from your use of or inability to use the App.
• Any damages arising from any content or information obtained through the App.
• Any damages arising from unauthorized access to or alteration of your data.
• Any damages arising from any third-party conduct or content on or through the App.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50.00).

The limitations of liability set forth above are fundamental elements of the basis of the bargain between the Company and you. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless PixelForge Studio LLC, its officers, directors, members, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorneys' fees and legal costs) arising from or related to:

• Your use of or access to the App.
• Your violation of these Terms.
• Your violation of any third-party rights, including intellectual property rights.
• Your violation of any applicable law, rule, or regulation.
• Any claim that your use of the App caused damage to a third party.

This indemnification obligation will survive the termination of these Terms and your use of the App.

11. Dispute Resolution & Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and PixelForge Studio LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the App ("Dispute") will be resolved through binding individual arbitration, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

• Informal resolution first: Before initiating arbitration, you agree to contact us at zenarcadestudio@gmail.com and attempt to resolve the Dispute informally for at least 30 days.
• Arbitration rules: If the Dispute cannot be resolved informally, it shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in the English language in the State of Florida, or at another mutually agreed location.
• Class action waiver: YOU AND PIXELFORGE STUDIO LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
• Small claims exception: Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.

12. Governing Law & Jurisdiction

These Terms and any Dispute arising out of or relating to these Terms or the App shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. To the extent that arbitration does not apply, you consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Florida.

13. Termination

We may terminate or suspend your access to the App immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination:

• Your license to use the App will immediately cease.
• You must delete all copies of the App from your devices.
• All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification, limitation of liability, and dispute resolution.

You may terminate your use of the App at any time by deleting it from your device and canceling any active subscriptions.

14. Force Majeure

PixelForge Studio LLC shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemic, epidemic, fire, flood, earthquake, civil unrest, acts of terror, strikes or labor disputes, internet or telecommunications failures, cyberattacks, or any other force majeure event.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision, and the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with the Privacy Policy and any supplemental terms or policies referenced herein, constitute the entire agreement between you and PixelForge Studio LLC regarding your use of the App and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.

17. Waiver

No waiver by PixelForge Studio LLC of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

18. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

19. Changes to These Terms

We reserve the right to modify these Terms at any time at our sole discretion. When we make material changes, we will update the "Effective date" at the top of this page and, where practicable, provide notice through the App. Your continued use of the App after the revised Terms are posted constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the App and delete it from your device. It is your responsibility to review these Terms periodically.

20. Contact Us

If you have questions, concerns, or feedback regarding these Terms, please contact us:

• Email: zenarcadestudio@gmail.com
• Company: PixelForge Studio LLC